Shipping & Collection
In this section you will find useful shipping details for your products.
The team at Babycareplus will make your shopping experience comfortable and pleasant. Please read carefully and understand the following as you will be binding to a contract and accepting our terms and conditions.
Products will be delivered using Parcelforce 48 & Royal Mail 48 for a value service or/and drop ship service depending on your cart contents and shipping address. Even though our delivery service is for 3-5 days we recommend you contact us if you need the products urgently and acquire confirmation for guaranteed delivery. Please note we only deliver within the 5 working days and orders made over the weekend shall be delivered subsequently. We track all orders and do our best to deliver within the given time scale, in the instance orders are delayed due to unforeseen reasons or at the couriers responsibility we do apologize, all efforts will be made to avoid such events. Please make arrangements for the day of delivery as you may incur a re-delivery charge, however our courier services will alert you by text or email and inform you of an estimated delivery time so you are better informed and do not have to wait for your order all day. Once you have recieved your alert you can re arranged delivery time, parcels are left at a neighbours house when no arrangements have been made so please do inform us if you do not want your neighbours receiving your goods.
We hope you are happy with our service and our products are satisfactory but if you are not satisfied in anyway or have received damaged products then its not a problem we will gladly replace the goods or accept the products back and issue a refund.
The cost of shipping the products depends on your cart content and shipping destination which starts from £1.99, you may call us to discuss any delivery charges or price match a product by visiting our price match page.
we have added a new "collection" feature to our website just to make it more convenient for our customers who would like to click & collect.
- Simply add products to shopping cart and proceed to checkout
- Choose "collection" option when prompted
- Continue to make payment & receive confirmation of order (print this or show email when collecting goods)
- Finally we will prepare your order and contact you to confirm the best time for collection.
If you prefer to place an order via phone or are unsure of anything don't hesitate to call us and we will explain everything to you, call us on 01535 957174.