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Refunds

If you cancel this contract we will reimburse to you all payments received from you including the costs of delivery other than the cost imposed on you for sending unwanted items back. We may withhold reimbursement until we have received the goods back or you have supplied sufficient evidence of having the goods sent back. We may make a deduction after an inspection from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling and using the good/s beyond what is necessary to establish the nature, characteristics and functioning of the goods. In this instance if you wish to retrieve your goods you shall arrange and bear all costs.

We will make the reimbursement without undue delay and not later than:

  1. 14 days after the day we receive back from you any goods supplied, or
  2. 14 days after the day you provide sufficient evidence that you have returned the goods or 
  3. 14 days after the day on which we are informed about your decision to cancel the order

 

We will make the reimbursements using the same payment method as you used for the initial transaction, you will not incur any fees as a result of the cancellation or reimbursement. 

 


 

 

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